Are you passionate about animals and want to help those in need? 

Hearts Alive Village has many opportunities to get involved at our Veterinary Clinic. Please read the job descriptions below and follow instructions for how to apply.

Kennel Assistant

Job Summary

Experience in the animal welfare world as it relates to shelter and/or rescue work and care. Aside from the general care of animals, we are looking for someone that is well organized and good at prioritizing tasks since some Kennel Attendants are also required to do inventory and customer service-related tasks. We are looking for someone with good to great communication and problem-solving skills. It is also important to be able to work and communicate in a team environment because you will not only be working with other attendants but also with technicians and veterinarians.

Kennel Attendants accountabilities/job description are as follows:

Keeping the animals fed and restocking supplies, removing litter and leftover food, collecting, and getting rid of fecal matter, disinfecting the area, and replacing the cleared materials. Other tasks may also include transporting the animals to a different area; and carrying out specialized bathing, grooming, and exercise routines. Assist in the administration of other basic procedures and giving medications. Other duties may include observing animals and checking for signs of disease, illness, or discontent; and handling problems in cases where clients or team members are dissatisfied with the service; and maintaining equipment used and making sure they are in good working condition. Responsible for maintaining proper disease control protocols, including cleaning of the facility, preparation of vaccines, and anything required for daily appointments, cleaning, laundry, and general maintenance of the facility.

Client/Foster Education

This is an important part of your accountabilities, since we are a shelter and handle a lot of animals for adoption it is vital that you are continually educating yourself and our clients, fosters, and potential adopters. Communication is key in all aspects of your accountabilities.

  • Must be able to learn basic veterinary medical concepts, including but not limited to vaccine protocols and anesthetic risks
  • Must also be able to communicate basic veterinary concepts to owners and be able to repeat information relayed by a veterinarian
  • Will be asked to communicate with the public daily in a professional manner.

Essential Job Functions

  • Perform daily cleaning of kennels, cages, and public areas, following proper disease control protocol to ensure a sterile environment
  • Keep Lead Veterinary Technician informed of animal behavior, health, or concerns
  • Stock all kennel/cleaning supplies as needed
  • Stock areas and spot-clean kennels and public areas throughout the day
  • Clean and prepare vaccines for the daily intake as needed
  • Clean, fold, and stock kennel laundry throughout the clinic
  • Other duties as assigned

Physical Requirements

  • Must be able to work standing or sitting for 8 or more hours
  • Must be able to lift and carry up to 50 lbs repeatedly throughout the day and up to 100 lbs with help
  • Must be able to bend and kneel repeatedly
  • Must be able to see fine details in a variety of situations
  • Must have good hearing including the ability to distinguish changes in pitch
  • Must have a reasonable degree of agility to move through tightly cramped areas

Qualifications

  • High school graduate or GED equivalent.
    Current or previous kennel experience or pet care in a rescue or kennel environment
  • Minimum one years’ experience working in a veterinary hospital or clinic, animal shelter experience preferred.
  • Excellent communications, organizational and technical skills.
  • Shows maturity, good judgment and performs duties in a professional manner.
  • Ability to work under pressure and stay calm in stressful situations.
  • Must be in good physical and mental health with no allergic condition which might be aggravated by exposure to animals.
  • Valid Nevada Driver’s License and good driving history.
  • Proficiency with the use of computers (word/excel, etc.) and Shelter database software (NeoIdexx or similar), and most office equipment.
  • Demonstrated capability to be a self-starter, facilitator, and organizer.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals, ability to write routine reports and correspondence.

Hearts Alive Village reserves the right to revise or change this job description as necessary, or as business requires. This job description does not constitute a written or implied contract of employment.


 

To apply, please send a cover letter and resume to Jacqui at jacqui@heartsalivevillage.org.

Shelter Registered Veterinary Technician

Job Summary

Responsible for daily operations of the Hearts Alive Village Shelter Medicine and vaccine resource center for our fosters program.

Kennel Attendants accountabilities/job description are as follows:

  • Work with In-take manager for scheduling of animals for veterinary examinations and rechecks. Coordinate scheduling of certain appointment types with other departments (e.g., customer care, fosters and volunteers). Triage animals as needed to determine priority for scheduling. Record and maintain statistics on the number and type of veterinary examinations completed.
  • Oversee veterinary treatment of shelter animals by animal care staff and foster volunteers. Administer veterinary treatments as needed and/or as directed. Communicate treatment plans to staff and volunteers. Participate in training of medical foster volunteers.
  • Assist or assume duties and responsibilities of clinic RVT as needed, including administering vaccines, with possibly assisting on induction and monitoring of anesthesia, prepping for surgery, taking radiographs.
  • Obtain animal histories from staff, volunteers and/or veterinary records. Perform and record physical examinations and perform and/or oversee diagnostic testing as needed. Communicate all findings to attending veterinarian. Ensure that medical records are adequately documented.
  • In cooperation with veterinary assistant, maintain required supplies for veterinary examinations in areas of the shelter where examinations are performed. Ensure that examination area is clean and tidy before, between and following exams. Transport animals to examination areas and restrain animals during veterinary examinations.
  • Maintain organized inventory of prescription medications, shampoos, veterinary diets, and other veterinary supplies for shelter use. Field questions from staff, volunteers, and the public regarding acceptance of donated medications or other veterinary supplies or equipment. Provide guidance to staff and volunteers on appropriate handling & storage of donated veterinary medical supplies. Monitor inventory for expired medications and handle appropriately.
  • Maintain controlled drug logs in accordance with DEA requirements as directed.
  • Under supervision of veterinarian, create and maintain reference documentation for staff including dosage charts for commonly used medications, protocols for treatment of commonly identified diseases, and medical counsels for adopters for commonly identified medical problems.
  • Coordinate scheduling and provide training and guidance for other volunteers and fosters as needed.
  • Train and oversee animal care staff assigned to veterinary assistant position. Monitor completion of daily veterinary assistant task checklist, and update this list as needed. Oversee and be familiar with and follow all hospital and shelter protocols for disease prevention and treatments approved by our DVM medical director.
  • Maintain shelter laboratory area, supplies, and equipment. Collect lab samples such as blood and urine, skin scrapes, impression smears, and ringworm cultures. Train veterinary assistant and other animal care staff in laboratory procedures such as fecal floats, blood glucose measurement, ear cytology, PCV/TS, SNAP tests, etc. Ensure that laboratory equipment is maintained in good working order.
  • Attend staff meetings as required of if needed.
  • Provide training and indirect oversight for staff administering rabies vaccinations. Administer rabies vaccinations as needed.
  • Provide medical information and fill prescriptions for fosters, adopters and volunteers as needed.

Working Conditions/Physical and Emotional Requirements

  • 40-hour work week, with intermittent weekends, overtime and/or evening work.
  • While performing the duties of the job the employee, must be able to work standing or sitting for 8 or more hours, must be able to lift and carry up to 50 pounds or 100 lbs. with help repeatedly throughout the day. Must be able to bend and kneel repeatedly, must be able to see fine detail in a variety of situations, must have good hearing, including ability to distinguish changes in pitch
  • Must have reasonable degree of agility to move through tightly cramped areas in various situations, must have acceptable sense of touch and smell, must have good range of motion in joints especially wrist, knees, elbows.
  • Frequent contact with the public in a fast-paced and changing work environment that may sometimes be stressful or emotionally charged. Must be able to work and be comfortable with sometimes stressful conditions and work effectively and efficiently under those conditions. Must be able to respond quickly to a variety of medical situations (with training)
  • Must be able to cope with death due to surgical complication or euthanasia Ability to process information rapidly and accurately.
  • Ability to delegate tasks, and to recognize a need for assistance and ask for help. Ability to work independently and as part of team and make decisions. Also, at times the ability to cope with frustrating situations and remain calm while allowing for open and honest communication.
  • Exposure to dead, sick, injured, unruly, fearful, and sometimes fractious animals also frequent exposure to parasites and infectious diseases, exposure to an environment where the noise level may be moderate to loud. Exposure to fumes or airborne particles and toxic or caustic chemicals.

Qualifications

  • High school graduate or GED equivalent.
    Current RVT license in the state of Nevada.
  • Minimum two years’ experience working in a veterinary hospital or clinic, animal shelter experience preferred.
  • Excellent communications, organizational and technical skills.
    Shows maturity, good judgment and performs duties in a professional manner.
  • Ability to work under pressure and stay calm in stressful situations.
  • Must be in good physical and mental health with no allergic condition which might be aggravated by exposure to animals.
  • Valid Nevada Driver’s License and a good driving history.
  • Proficiency with use of computers (word/excel, etc.) and Shelter database software (NeoIdexx or similar), and most office equipment.
  • Demonstrated capability to be a self-starter, facilitator, and organizer.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals, ability to write routine reports and correspondence.
  • Must possess basic math skills, including use of whole numbers, fractions, and decimals and medically relevant calculations such as conversions between different units, doses and dosages, and rates, ratios, and percentages.
  • Ability to lift 50lbs without assistance and lift to 100 lbs. with assistance.

Hearts Alive Village reserves the right to revise or change this job description as necessary, or as business requires. This job description does not constitute a written or implied contract of employment.


 

To apply, please send a cover letter and resume to Jacqui at jacqui@heartsalivevillage.org.